I don't think there's much dispute that the many "imprints" under the Author Solutions umbrella are among the most negatively regarded of all the author services companies.
From the predatory business practices that gave rise to two class action lawsuits, to the huge number of customer complaints, to the relentless sales calls and deceptive recruitment methods, to the dubious and overpriced "marketing" services that are one of the company's main profit sources, AS's poor reputation is widely known. Along with other factors, such as the competition from free and low-cost self-publishing platforms, this has pushed AS in recent years into steady decline.
Unfortunately, whatever gap AS's contraction has created has been filled by a slew of imitators. Why not, when hoodwinking authors is as easy as setting up a website and opening an account with Ingram? In some cases, the imitators have first-hand experience: they've been founded and/or staffed by former employees of AS's call centers in the Philippines (as well as ex-employees of other disreputable companies with operations in the Philippines, such as Tate Publishing and BookWhirl.)






